Privacy Policy

1. Overview

Krakn Media (“Krakn Media,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you visit our website, communicate with us, engage our services, or otherwise interact with our digital platforms and offerings (collectively, the “Platform”).

This Privacy Policy applies to Personal Information we collect when we act as a data controller. It does not apply to Personal Information processed on behalf of our clients where we act as a service provider or processor. In those cases, the client’s own privacy policy governs how your information is handled.

By accessing or using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

We may collect the following categories of Personal Information:

a. Information You Provide Directly

When you contact us, request services, subscribe to communications, book a consultation, or engage in a contract, we may collect:

• Name

• Email address

• Phone number

• Company or brand name

• Billing and payment information

• Project details, creative materials, or communications you choose to provide

If you provide information about other individuals, you represent that you have the authority to do so.

b. Information Collected Automatically

When you interact with our Platform, we may automatically collect:

• IP address

• Device type, browser type, and operating system

• Pages visited, referring URLs, and interaction data

• Cookies and similar tracking technologies

Please refer to our Cookies Policy (if applicable) for more information.

c. Information from Third Parties

We may receive information from:

• Marketing and advertising partners

• Social media platforms

• Analytics providers

• Publicly available sources

This information may include professional details, engagement data, or contact information.

3. How We Use Your Information

We use Personal Information for the following purposes:

Platform Operation and Improvement

To operate, maintain, and improve our website, services, and creative workflows, including analytics, troubleshooting, and performance monitoring.

Service Delivery

To provide creative services such as video production, content creation, strategy, consulting, and related offerings.

Communication

To respond to inquiries, schedule meetings, send updates, provide service-related notices, and deliver marketing or informational communications consistent with your preferences.

Business Operations

For internal operations including billing, accounting, auditing, project management, recordkeeping, and contract administration.

Marketing and Promotion

To promote Krakn Media services, measure campaign effectiveness, and provide relevant content or offers. You may opt out of marketing communications at any time.

Legal and Compliance

To comply with legal obligations, enforce agreements, protect our rights, and prevent fraud or misuse.

4. Legal Basis for Processing (Where Applicable)

Where required by law (such as under GDPR or similar regulations), we rely on one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests that are not overridden by your rights

5. How We Protect Your Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, loss, misuse, or disclosure.

No system is completely secure. You are responsible for safeguarding any credentials or information you control. If you believe your interaction with us is no longer secure, please contact us immediately.

6. When We Share Information

We may share Personal Information in the following circumstances:

Service Providers

With trusted vendors who support our operations (such as hosting, analytics, payment processing, and communication tools). These providers are contractually required to protect your information.

Business Transfers

In connection with a merger, acquisition, restructuring, or sale of assets, where Personal Information may be transferred as part of the transaction.

Legal Requirements

When required by law, court order, or legal process, or when necessary to protect rights, safety, or prevent fraud.

With Your Consent

When you direct us to share information or give explicit permission.

We do not sell your Personal Information for monetary value.

7. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When information is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our Platform is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe we have collected such information, please contact us and we will promptly delete it.

9. Third-Party Links and Services

Our Platform may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before engaging.

10. Do Not Track Signals

Some browsers offer “Do Not Track” signals. At this time, our Platform does not respond to such signals.

11. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your Personal Information

• Correct inaccurate information

• Request deletion of your information

• Object to or restrict processing

• Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details in the “How to Contact Us” section. We may need to verify your identity before responding.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws, including the right to opt out of certain data uses, request access or deletion, and appeal decisions.

We do not discriminate against individuals for exercising privacy rights.

13. International Data Transfers

Krakn Media operates in the United States and may process Personal Information in other countries where we or our service providers operate. We take steps to ensure appropriate safeguards are in place for international data transfers as required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after changes constitutes acceptance.

15. How to Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Krakn Media
Email: [email protected]
Website: https://www.kraknmedia.com