1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the platform, software, websites, applications, and services provided by Krakn Media (“Company,” “we,” “us,” or “our”).

By creating an account, accessing, or using any part of the platform or services, you confirm that:

• You have read, understood, and agree to be bound by these Terms

• You are at least 18 years old and legally able to enter into a binding agreement

• You have authority to accept these Terms on behalf of yourself or the business entity you represent

• All information you provide is accurate and complete

If you do not agree to these Terms, you must not use the platform or services.

2. Changes to These Terms

We may update these Terms from time to time. Any changes become effective immediately upon posting. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.

3. Description of Services

Krakn Media provides access to a software platform and related tools intended for business and professional use only. We provide technology and infrastructure but do not control how users operate their businesses, interact with customers, or use the platform.

We do not guarantee any specific business outcome, revenue, or performance.

4. Eligibility and Account Responsibility

You must be at least 18 years old to use the platform.

You are responsible for:

• Maintaining accurate account information

• Safeguarding your login credentials

• All activity that occurs under your account

Accounts are non-transferable. You may not share access with unauthorized users.

5. Acceptable Use

You agree to use the platform only for lawful purposes and in compliance with all applicable laws and regulations.

You may not:

• Use the platform for illegal, deceptive, abusive, or fraudulent activities

• Reverse engineer, copy, or attempt to extract source code

• Interfere with platform security or functionality

• Misrepresent our services or impersonate others

• Send unlawful spam or unsolicited communications

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Customer Responsibility

You are solely responsible for:

• Your customers, users, and end users

• The content, communications, and data you upload or send

• Ensuring you have proper consent and legal authority to contact individuals

You must maintain your own terms of service and privacy policy for your customers that meet or exceed applicable legal standards.

7. Compliance With Laws

You are responsible for complying with all applicable laws, including but not limited to:

• Data protection and privacy laws (GDPR, CCPA, etc.)

• Marketing and communications regulations (TCPA, CAN-SPAM, CASL)

• Tax, accessibility, and industry-specific regulations

We do not provide legal, tax, or compliance advice.

8. Privacy and Data

Your use of the platform is subject to our Privacy Policy, which is incorporated into these Terms.

You retain ownership of your data. However, you grant us the right to process data as necessary to provide the services.

You are responsible for handling data subject requests and complying with privacy laws applicable to your business.

9. Third-Party Services

The platform may integrate with third-party services. We do not control and are not responsible for third-party services, content, outages, or policies.

Your use of third-party services is at your own risk and subject to their terms.

10. Fees, Billing, and Payments

You agree to pay all applicable fees associated with your subscription or usage.

• Fees are billed in advance unless stated otherwise

• Subscriptions automatically renew unless canceled

• All fees are non-refundable except where required by law

Failure to pay may result in suspension or termination of your account.

11. Intellectual Property

All platform content, software, and trademarks belong to Krakn Media or its licensors.

You are granted a limited, non-exclusive, revocable license to use the platform while your account remains active and compliant.

You retain ownership of content you upload, but grant us a license to process it to operate the platform.

12. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

We make no warranties regarding:

• Platform availability or uptime

• Accuracy of outputs or results

• Business success or profitability

Your use of the platform is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, Krakn Media shall not be liable for indirect, incidental, consequential, or punitive damages.

Our total liability shall not exceed the amount you paid us in the three months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Krakn Media from any claims, damages, losses, or expenses arising from:

• Your use of the platform

• Your violation of these Terms

• Your interactions with customers or third parties

15. Termination

We may suspend or terminate your account at any time for violation of these Terms or misuse of the platform.

Upon termination:

• Your access will cease immediately

• Data may be deleted after a reasonable retention period

16. Governing Law and Arbitration

These Terms are governed by the laws of the State of Philippines.

Any dispute shall be resolved through binding individual arbitration. You waive the right to participate in class actions or jury trials.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable agreements, constitute the entire agreement between you and Krakn Media.

19. Contact Information

For questions or legal notices, contact:

Krakn Media

Email: [email protected]